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Limited Offer: Get Free Shipping on Orders Over $700 – While It Lasts!
Limited Offer: Get Free Shipping on Orders Over $700 – While It Lasts!

Shipping Policy

Tiles of Europe is an online only tile and flooring store. We import the best material in the industry from around the world. Our materials are stocked in the United States ready to ship to you. Bringing you high-quality gorgeous selections at better rates and faster shipping. You can find our brand carried in showrooms in Delaware, New Jersey, Ohio, Massachusetts, California and Texas.

Shipping Rates & Delivery

We are pleased to offer convenient shipping options for our customers across the United States.

  • Free Shipping: Orders over $700 qualify for free shipping.

  • Flat Rate Shipping: Orders under $700 are subject to a flat shipping fee of $150.

  • International Shipping: We offer international shipping upon request. Please contact us for a quote.

Processing & Delivery Time

  • Orders are typically processed within 2-4 business days.

  • Shipping transit times vary by location, generally ranging from 5-10 business days.

  • You will receive a tracking number via email once your order has shipped.

Shipping Terms & Conditions

  • We normally only ship to addresses within the contiguous United States (excluding Alaska, Hawaii, and U.S. territories). 

  • All deliveries are curbside unless otherwise arranged. If special delivery services are required, please contact us prior to placing your order.

  • Customers are responsible for ensuring the accuracy of their shipping information. Incorrect or incomplete addresses may result in delays or additional charges.

Damaged or Lost Shipments

  • If your shipment arrives damaged, please inspect the package upon arrival and note any damage on Bill of lading before signing for the delivery.

  • Report any shipping damage within 48 hours of receiving your order by contacting our customer service team at sales@tilesofeurope.com

  • For lost shipments, please reach out to us as soon as possible, and we will work with the carrier to resolve the issue.

If you have any further questions about our shipping policy, feel free to contact us at

302-527-6648 
sales@tilesofeurope.com