California Consumer Privacy Act (CCPA) Policy
Effective Date: 3/10/25
At Tiles of Europe, we respect your privacy and are committed to compliance with the California Consumer Privacy Act (CCPA). This page explains your rights under the CCPA and how you can exercise them.
1. Your Rights Under CCPA
If you are a California resident, you have the following rights regarding your personal information:
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Right to Know: You may request details about the categories and specific pieces of personal information we collect, use, disclose, or sell.
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Right to Delete: You can request the deletion of your personal information, subject to certain legal exceptions.
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Right to Opt-Out of Sale: We do not sell personal information. However, if we ever decide to do so, you will have the right to opt-out.
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Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
2. Categories of Personal Information We Collect
We collect the following categories of personal information:
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Identifiers (e.g., name, email, phone number, billing/shipping addresses)
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Commercial information (e.g., purchase history)
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Internet activity (e.g., browsing history, IP address, cookies, and tracking data)
3. How We Use Your Information
We use personal information for purposes such as:
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Processing and fulfilling orders
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Providing customer service and support
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Sending marketing communications (if opted-in)
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Improving our website and user experience
4. How to Exercise Your Rights
To request access, deletion, or more information about your personal data, you can contact us by:
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Email: sales@tilesofeurope.com
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Phone: 302-527-6648
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Mail: Tiles of Europe, P.O. BOX 30000, Wilmington DE 19805, United States
We will verify your request and respond within 45 days as required by law.
5. Authorized Agents
You may designate an authorized agent to make a request on your behalf. We may require proof of authorization before processing the request.
6. Updates to This Policy
We may update this CCPA Policy as needed. Any changes will be posted on this page with an updated effective date.
For any questions or concerns regarding this policy, please contact us using the information provided above.